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4me is expanding its activities in the Nordics and is delighted to welcome Experience Design as its partner. Experience Design is based in Denmark and has many years of experience with service and product automation...
“This was a big step for a small company like ours, but it is absolutely worth it. We are now in complete control of the issues that our customers have. If a customer has the same issue twice, the knowledge articles immediately show us the solution we used before. If we see that the issue is recurring, we start looking for the underlying problem. 4me helps us serve our customers better.”
Published: March 11, 2021
It is now possible for a person with the Key Contact role to view dashboards directly from 4me Self Service. For this, the dashboard needs to be shared using a new setting that is available...
