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In the past, when an enterprise organization and one of its managed service providers (MSPs) each had their own 4me account, and a specialist of the customer organization would call the MSP to [...]

A minor but helpful usability feature has been added for auditors and account administrators in the ‘Audit Entries’ section of the Settings console. In this section they have always been able to [...]

Another standard 4me integration has become available. It is the 4me SCCM Connector. This connector makes it possible for organizations to integrate their Microsoft System Center Configuration [...]

Three interesting reports have been added to the ‘Reports’ section of the Analytics console. These reports provide different graphical presentations of the average time it has taken [...]

Organizations perfect the categorization of their services from time to time. When they do, they are often left with a few service categories that no longer contain any services. To help them [...]

The Reference feature has become available in the Note fields of requests, problems, releases, changes, change tasks, projects and project tasks. This is an important usability feature that makes [...]

People who regularly work in 4me’s quality assurance environment will probably have experienced a moment of confusion every now and then where they switched browser windows and though they [...]

Palo Alto, California, November 8, 2018 – 4me Inc., a SaaS start-up dedicated to improving the success of selective outsourcing, is delighted to announce the availability of the first [...]

A minor optimization has been introduced that prevents a browser notification from popping up immediately after someone submitted a request for him/herself. The reason why this popup now gets [...]

A new product category has been added, because several organizations indicated a need for it. This new category is called ‘Security Certificate’. It was already possible for [...]