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A new security enhancement had to be added. This enhancement is unfortunate, but necessary. It limits the ability to include URLs for images or videos from external sites.

Another two reports have been released that look at completed requests. They are available in the ‘Reports’ section of the Analytics console.

More and more people are talking about SIAM (Service Integration and Management) and want to learn more about it. We have gathered what we think are the best resources available today to provide [...]

The entire list of the roughly 200 icons that are used in 4me has been made available for you on the 4me Developer website. This makes it easy for designers to look up an icon and include it in [...]

The following reports have been added to the ‘Reports’ section of Analytics console for configuration management:

The access rights that the Configuration Manager role offered for registering and updating service instances has been transferred to the Service Level Manager role. Several 4me customers [...]

Some good news for the people who have been administering automation rules for changes and projects. They will be happy to hear that, from now on, their rules are duplicated when a template [...]

A set of 31 additional reports has become available in the ‘Reports’ section of the Settings console. This is the greatest number of new reports included in a single release.

It is no longer be possible to create or update records if they contain insecure links in their HTML, JavaScript or CSS fields. Any pre-existing insecure content will continue to work for now. To [...]

UI extension fields can now be marked as internal. The easy way to do this when adding a new field to a UI extension is to check the new Snippets option ‘Internal’.