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A significant performance enhancement has been deployed to ensure that specialists can look up knowledge articles faster after they press the Apply Knowledge button (i.e. the little owl icon) in [...]

The status option ‘Being Created’ has been added for change records. Change managers will see this status only briefly whenever they save a new change. As soon as all the tasks of a [...]

The reports ‘Completed Requests By Team’ and ‘Completed Requests By Member’ have been improved. They now show only the requests that were completed by a team of the [...]

Microsoft has improved its standard integration that gives its Azure Active Directory customers the benefits of enterprise-class single sign-on with 4me without any complex technical setup. This [...]

4me’s REST API for requests has been extended. It now offers the ability to retrieve a set of URLs for each completed request. This set of URLs allows requesters to indicate whether or not [...]

SCIM stands for System for Cross-domain Identity Management. It is an open standard for the automated exchange of user identity information, such as names, email addresses, phone numbers, etc.

Two more security enhancements have been added that will help users protect their access to 4me. Neither of these improvements should have a big impact on users, but they may notice a minor [...]

A few weeks ago several improvements for 4me’s code editor were released. Today, the people responsible for maintaining their organization’s Self Service design will be happy to hear [...]

Another training module has been added to the 4me Learning Center. This new module is targeted at advanced users of 4me and consultants who are interested in discovering the possibilities that [...]

Yet another security feature has been added. From now on, all files that are attached to a 4me record are subjected to a virus scan after they have been uploaded. If the virus scanner detects [...]