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Improved Full Screen Presentation of Dashboards
Improved Full Screen Presentation of Dashboards
Cor Winkler PrinsFeb 25, 2021
Many support organizations have mounted large screens in common areas to display 4me dashboards that help employees stay informed of the current situation.  These dashboards are placed in full screen mode so that they take...
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Urgent and Major Incident Icons in Records Console
Urgent and Major Incident Icons in Records Console
Cor Winkler PrinsFeb 24, 2021
The request views in the Records console now display the urgent icon for urgent requests in the first column.  Similarly, the major incident icon now gets displayed in this column for requests that have been...
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Do Not Notify People When Their Timesheet is Incomplete
Do Not Notify People When Their Timesheet is Incomplete
Cor Winkler PrinsFeb 23, 2021
A new timesheet settings option has been added.  This option makes it possible for administrators to prevent 4me from sending notifications to people whose timesheet is incomplete. By default the new option 'Notify people when...
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Specialists Can Reassign Project Tasks
Specialists Can Reassign Project Tasks
Cor Winkler PrinsFeb 22, 2021
People who have the Specialist role have always been able to update the assignment of change tasks.  Now they can do the same with project tasks.  This makes it possible for specialists who receive a...
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Turning Request Templates into Standard Service Requests
Turning Request Templates into Standard Service Requests
Cor Winkler PrinsFeb 21, 2021
Request templates are prepared for types of requests that are frequently submitted.  They make it easy for requesters to submit such requests.  By linking a request template to a service offering, it becomes possible to...
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Stricter Import/Export Scopes for Integrations
Stricter Import/Export Scopes for Integrations
Cor Winkler PrinsFeb 18, 2021
It recently became possible to add import and export permissions to the scope of a personal access token or an application that is defined in the 'Applications' section of the Settings console. What has changed...
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