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Whenever an action is about to be taken in 4me that creates a billable user, a warning message is now displayed. This notification ensures that administrators are made aware when an action they are about...
Changes in organizations, for example when teams merge or people depart, usually mean that assignee(s) or the team of task templates needs to be updated. To accommodate organizations in these and other situations, a number...
The ability to use automation rules to look up the service provider of the service of the service instance of a request has been added. This can be useful, for example, when information needs to...
Since last month, the ability to register invoices has been extended from projects to changes, contracts, service level agreements and first line support agreements. Now, financial managers are also able to add new invoices from...
Last week it was announced that new reports on task completion duration have become available. In general, information about resolution duration for tasks, requests and other record types can be important for organizations to monitor...
4me is delighted to welcome Fusion5 as its partner in New Zealand and Australia. Fusion5 is a business solutions partner, delivering world-class applications and services to optimize all key functional areas of organizations. Their focus...