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The Service Navigator, located in the Analytics console, provides an interactive graphical presentation of the dependencies between services and their constituents. By showing whether any of the service categories, services, service instances, or configuration items...
The Request note field has been added to the ‘Request Generation’ section of a task. This probably needs some explaining. In 4me, not only can a request start a workflow, but a workflow task can...
4me is delighted to welcome Solis and Luna into its partner network in South Africa. Founded in 2021, Solis and Luna is a Proudly South African ITSM service provider. They are a Level One BBEE...
For many organizations the summer holiday period is approaching and that means that delegates will be appointed more often to take over approval tasks. If an approval delegate was selected in an out of office...
Account trusts allow organizations to establish trusted relationships with other accounts in the business ecosystem. They empower organizations to collaborate securely and efficiently with external entities, extending their service management capabilities and promoting effective communication...
Today at the 4me Connect 2023 event, 4me announced a strategic growth investment led by PSG, a leading growth equity firm partnering with software and technology-enabled services companies to help accelerate their growth. Additionally, the...
