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The following reports have been added to the ‘Reports’ section of Analytics console for configuration management:

The access rights that the Configuration Manager role offered for registering and updating service instances has been transferred to the Service Level Manager role. Several 4me customers [...]

Some good news for the people who have been administering automation rules for changes and projects. They will be happy to hear that, from now on, their rules are duplicated when a template [...]

A set of 31 additional reports has become available in the ‘Reports’ section of the Settings console. This is the greatest number of new reports included in a single release.

It is no longer be possible to create or update records if they contain insecure links in their HTML, JavaScript or CSS fields. Any pre-existing insecure content will continue to work for now. To [...]

UI extension fields can now be marked as internal. The easy way to do this when adding a new field to a UI extension is to check the new Snippets option ‘Internal’.

4me has offered just-in-time access provisioning for end users for some time now. It offers support organizations a way to automatically maintain the information of people each time they access [...]

Specialists of a trusted account can review a change when it includes a task that is assigned to a team of this trusted account. To avoid the unintentional sharing of the notes and attachments of [...]

When administrators or auditors access the Settings console of an organization’s 4me account, they are able to open the Activity Monitor. The Activity Monitor provides an overview of all [...]

It was already possible to use 4me’s REST API to look up the entire audit trail of a specific record. For example, the following CURL command shows how the audit trail of request 70403 can [...]