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4me is expanding its activities in the Nordics and is delighted to welcome Experience Design as its partner. Experience Design is based in Denmark and has many years of experience with service and product automation...
It is now possible for a person with the Key Contact role to view dashboards directly from 4me Self Service. For this, the dashboard needs to be shared using a new setting that is available...
People with the Specialist role can edit their own dashboards, while people with the Account Designer or Account Administrator role can edit all dashboards. To avoid that a dashboard is edited without the knowledge or...
In recent enhancements, it has become possible to relate invoices to projects, and after that to changes, contracts, service level agreements and first line support agreements. Soon, it will also be possible to link an...
It is now possible for organizations to define the region of their trusted and external organizations. This allows MSPs, for example, to group their customers into regions and generate reports not only on individual customers,...
In November last year, 4me introduced 4me Connect, allowing specialists to call other users with audio and video. This feature has now received a major update: instead of a video-calling feature with a chat option, ...