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Another service management expert has joined the 4me team! Today we are welcoming James Lerch who will be supporting both customers and partners with their 4me implementations.

Many enterprise service management tools claim to be SIAM compliant, but most are not. This white paper explains which requirements must be met to be SIAM compliant and how this can be tested.

The Self Service Design Training has been added to 4me’s online training curriculum, which is available at https://learning.4me.com/training. This new module teaches 4me designers and [...]

The ‘Registration’ filter was made available a few weeks ago for views. This filter makes it possible to limit the records that are listed in a view to those that were registered [...]

Since the introduction of the Account Designer role, there is no longer a practical reason to limit the access rights that the Account Administrator role provides. This role is now able to create [...]

A whole new set of operators have become available that makes it possible to create Automation Rules that manipulate strings of characters. The new operators are: size, length — returns the [...]

Today we are pleased to announce that the 4me community is growing in Australia as we join in partnership with ITSMC. ITSMC is headquartered in Sydney and is dedicated to improving the service [...]

4me has a special interface for specialists who work with a tablet. It is now possible to use this interface on larger screens as well. When the width of the browser window is reduced so that it [...]

After the successful introduction of the suggest field for selecting a person record in a UI extension, two similar suggest fields have become available. These two new field types allow users to [...]

To ensure that organizations can optimize the accessibility of their 4me Self Service home page for people with disabilities, it is now possible to include Accessible Rich Internet Applications [...]