More and more, organizations are using UI extensions to ask their users to define their requirements by filling out some required fields. That can dramatically improve the efficiency with which standard service requests get processed....
Categories
- Agile
- Artificial Intelligence
- Automation
- Billing
- Change Management
- Cloud Computing
- Configuration Management
- CSM
- Customization
- Enterprise
- Financial Management
- Incident Management
- Integrations
- Knowledge Management
- Languages
- Learning
- Mobile
- New Feature
- News
- Notification
- Outsourcing
- Partners
- Performance
- Press Release
- Problem Management
- Project Management
- Reporting and Analytics
- Request Fulfilment
- Risk Management
- Security & Privacy
- Service Level Agreements
- Service Management
- Shop
- SIAM
- Time Tracking
- Uncategorised
- Usability
- Workflow Management
Popular Posts
- The 4me +AI App 236 views
- Waiting for Customer Follow-Ups 173 views
- AI Feature: Request Summaries 163 views
- AI in IT: Debunking the Myth of Shrinking Departments 137 views
- Key Takeaways from Gartner IT Symposium/XPO Barcelona 136 views

Get Blog Email Notifications