Most of you already know that 4me, Inc. is more than a little selective about the people who get to work on the 4me service. We spend a lot of time selecting people who are...

People who have been given the Key Contact role in 4me can see all requests from every person of their organization. They can find these requests when they go to 'All Requests' in 4me Self...

When notice needs to be provided before a certain date to terminate an SLA or contract, it would be nice if the responsible person could be warned in advance. It would also be nice to...

Account administrators are now able to configure the features that are available to end users. They can do this in the new 'Self Service Settings' section of the Settings console. When the first option is...

The email templates 'Contract Set to Active' and 'Contract Set to Expired' have been added. They make it possible to automatically notify the customer representative and the supplier contact (if specified) when a support, maintenance...

Sometimes it is important that a change does not get implemented before a certain date. Change managers can use the 'Start no earlier than' field of implementation tasks to specify the moment at which the...

The past year has been amazing for 4me. Several more large multinationals have started to use the service, many features were added, and the overall availability for 2015 was 99.998%. The outages were limited to...