A while ago, the Waiting until field was added to the Request form. This field makes it possible to tell 4me when you would like to be reminded to continue working on a request. Now...

End users are by default allowed to reopen a request within 28 days after it was completed. This gives them some time to verify the solution. As long as the status of the request is...

Directory administrators will be happy to know that the 'Sites' option is now available in the Records console. This replaces the 'Sites' section of the Settings console. It is just easier when these three record...

An extra visibility option has been added for broadcasts. It is called 'People covered for any of our service instances'. This option makes it easy for a service provider organization to broadcast a message to...

Yes, the UI extension functionality has been extended again. This time we concentrated on making it possible to add custom fields to the Task form. When you want to add some fields to a specific...

The Instructions section is now also available in tasks. It can be used to provide instructions for the task's assignee(s), just like the Instructions section of requests. The information in the Instructions section can be...

Another view has been made available in the Records console. This new view is called 'My Organizations'. You can use the 'My Organizations' view to quickly look up all organizations that include you in the...

The Substitute field has been added to the Organization form. This field allows the manager of an organization to specify who his/her substitute is. Knowing who the substitute manager is can be useful information for...