A small usability feature has been added for people who register all their time in 4me. A double-click on a date in the calendar overview of a user's timesheet now opens a new time entry....

In some organizations people have gotten used to sending email directly to specific teams when they need help with something.  There can be good reasons why a team may prefer to allow the users who...

A few useful features have been added to the 4me Change Calendar. These improvements were added to ensure that very large support organizations, which manage hundreds of services, are still able to make effective use...

The knowledge management functionality in 4me includes an advanced feature for service desks that provide support in multiple languages. This feature makes use of the ability to translate knowledge articles. Any specialist or service desk...

It was already possible to ask people to add a description when they register a new time entry for specific time allocations. After such a time allocation was selected, a description for the time entry...

The option to fill out time entries for a whole week in a single screen was already available to all specialists. Now this feature is also available for end users in 4me Self Service. When...