Several filters have been made available in the 'Search Phrases' section of the Analytics console to make it easier to analyze the searches that people performed when they were looking for help. These filters should...
Categories
- Agile
- Artificial Intelligence
- Automation
- Billing
- Change Management
- Cloud Computing
- Configuration Management
- CSM
- Customization
- Enterprise
- Financial Management
- Incident Management
- Integrations
- Knowledge Management
- Languages
- Learning
- Mobile
- New Feature
- News
- Notification
- Outsourcing
- Partners
- Performance
- Press Release
- Problem Management
- Project Management
- Reporting and Analytics
- Request Fulfilment
- Risk Management
- Security & Privacy
- Service Level Agreements
- Service Management
- Shop
- SIAM
- Time Tracking
- Uncategorised
- Usability
- Workflow Management
Popular Posts
- The 4me +AI App 221 views
- Waiting for Customer Follow-Ups 168 views
- AI Feature: Request Summaries 146 views
- Key Takeaways from Gartner IT Symposium/XPO Barcelona 135 views
- AI in IT: Debunking the Myth of Shrinking Departments 133 views

Get Blog Email Notifications