The Reference feature has become available in the Note fields of requests, problems, releases, changes, change tasks, projects and project tasks. This is an important usability feature that makes it possible for specialists to include...
Categories
- Agile
- Artificial Intelligence
- Automation
- Billing
- Change Management
- Cloud Computing
- Configuration Management
- CSM
- Customization
- Enterprise
- Financial Management
- Incident Management
- Integrations
- Knowledge Management
- Languages
- Learning
- Mobile
- New Feature
- News
- Notification
- Outsourcing
- Partners
- Performance
- Press Release
- Problem Management
- Project Management
- Reporting and Analytics
- Request Fulfilment
- Risk Management
- Security & Privacy
- Service Level Agreements
- Service Management
- Shop
- SIAM
- Time Tracking
- Uncategorised
- Usability
- Workflow Management
Popular Posts
- The 4me +AI App 206 views
- Waiting for Customer Follow-Ups 158 views
- AI Feature: Request Summaries 137 views
- Key Takeaways from Gartner IT Symposium/XPO Barcelona 132 views
- AI in IT: Debunking the Myth of Shrinking Departments 126 views

Get Blog Email Notifications