Timestamps are essential for defining when a certain event occurred.  Many different formats for timestamps exist, depending on the needs of a system’s users.  ISO 8601 is an international standard covering the worldwide exchange and...

Since the Financial Manager role is authorized to update the financial information of a number of record types, a person with this role can now also import the financial information of those record types. This...

4me now supports the WebP image format for avatars.  WebP is an image format that has a better size to quality ratio than other common image formats.  Avatars for persons can now be uploaded in...

Skill pools are groups of people who share a specific capability.  A fixed hourly cost can be attributed to a skill pool to help project managers estimate the cost of tasks for which the specific...

Data security issues should be reported and taken care of as swiftly as possible. Organizations that work with both 4me service management and the Open Raven data security platform will therefore be pleased to learn...

Request templates can now be filtered by change manager and by change template.  This can be useful, for example, when someone from the organization needs to find request templates that are linked to a specific...

To give organizations more insight into how time was spent within a specified date range, and what the accumulated cost for that time spent was, four new reports and two new filters have been added....

It is common for 4me customers to outsource the setup and maintenance of their 4me accounts to a 4me partner organization.  To facilitate this, the customer can share the Account Administrator role of its 4me...

It is now possible to create an automation rule that looks up the agile board of a team.  This makes it possible, for example, to create an automation rule that places a request on a...

When the Financial Manager role was introduced, it was authorized to maintain the information in the ‘Financial Details’ section of product, CI and person records.  From the account’s Records console it could only access the...

Request templates are now accessible by automation rules.  This means that organizations can now automatically apply a request template to a new or existing request.  Request templates can be selected within automation rules using the...

Since the beginning of last June, it has been possible for end users to withdraw their request in 4me Self Service, when they no longer need the request to be completed.  A few more enhancements...

4me is delighted to announce that Jan Brøndum has joined the team as Business Development Director to further grow 4me’s customer and partner base in the Nordic region.  Jan is based in Denmark. With over 30...

To allow people to customize what they see in views, they can now specify which columns should be included in table views.  They can also dictate the order in which these columns are presented. Customizing...

Some small enhancements have been made to make the ‘Account Trust’ view more user friendly for accounts that have a lot of trusts with other accounts.  When the trusted account is a support domain, the...

To give insight into how request registrations are distributed over time, two new reports have been created: ‘Registered Requests by Hour’ and ‘Registered Requests by Day and Hour’.  Organizations can use the information these reports...

As part of our financial management initiative, another important milestone has been reached in the form of multi-currency support.  Since many organizations have international offices, hire staff abroad and acquire assets in multiple currencies, financial...