Two new reports have been added to the ‘Reports’ section of the Analytics console.  The ‘Actual Versus Planned for Open Requests’ report compares the time spent on the requests to the planned effort of open...

When multiple requests are grouped into one request group, that request group contains a section ‘Grouped Requests’, which is collapsed by default. Because the number of requests that are grouped together can be an indication...

An enhancement of the in and not in operators of the automation rules have been made. Until now, these operators only accepted a comma separated list, as demonstrated in the expression check1 in the screenshot...

A small update has been made to the Activity monitor, which can be found in the Settings console. The 4me Password Age, showing the last time the password was reset for that user, is now...