The Request note field has been added to the ‘Request Generation’ section of a task. This probably needs some explaining. In 4me, not only can a request start a workflow, but a workflow task can...

4me is delighted to welcome Solis and Luna into its partner network in South Africa. Founded in 2021, Solis and Luna is a Proudly South African ITSM service provider. They are a Level One BBEE...

For many organizations the summer holiday period is approaching and that means that delegates will be appointed more often to take over approval tasks. If an approval delegate was selected in an out of office...