We are proud to announce that for the third year running, 4me® has been recognized by its Peers as a Customers’ Choice. 4me was named a Customers’ Choice in the 2023 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms.
Read the full press release here.
Gartner defines IT service management (ITSM) platforms as “platforms that offer workflow management and related insights that enable organizations to design, automate, manage and deliver integrated IT services and digital experiences.”
The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end-user professionals. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
Gartner Peer Insights Customers’ Choice 2023
To appear in the upper-right quadrant of the “Voice of the Customer” quadrants and receive the Gartner Peer Insights Customers’ Choice distinction, 4me had to meet or exceed both the market average ‘Overall Experience’ and the market average ‘User Interest and Adoption’. This year 4me was one of the two vendors to receive this.
4me Received Rave Reviews
As of April 4, 2023, 4me has received 231 reviews, resulting in a 4.6 out of a 5-star rating. Additionally, 93% of customers would recommend 4me to other companies. The reviews show us that customers are very happy with their use of 4me’s next-generation service management solution:
Read more 4me reviews on Gartner Peer Insights.
We are delighted and thankful to be named a Gartner Peer Insights Customers’ Choice for IT Service Management Platforms for the third year running. Customer feedback remains very valuable to us. It is great to hear that so many of our customers are happy with their choice and would recommend 4me to other organizations looking for a new and future-proof IT service management platform.
Martijn Adams, Chief Customer Officer at 4me
Download the Full Report
Enterprises that expect more from their ITSM tool can now access the full Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms report to help them select their next-generation service management solution.
Gartner, Voice of the Customer for IT Service Management Platforms, Peer Contributors, 24 March 2023.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.