4me is recognized as a “Rising Star” in the latest edition of the ISG Provider Lens™ report for 2019. The report looks at the ability of IT Service Management (ITSM) and Service Integration and Management (SIAM) vendors to support the needs of enterprise organizations to support the digital workspace.
In the report, ISG concludes:
4me is ideal for automating operations and offering a service portal for all enterprise employees for any kind of request.
ISG also notes that 4me was awarded the Rising Star badge due to the high scores that were achieved in the areas of Business Value and Service Management. Finally, the analysts highlight four focus areas they were impressed with in 4me:
- Strong portfolio
4me offers a broad and feature-rich portfolio that is developed based on long-lasting, practical experience.
- Consolidates information across multiple management suites
The offering is easy to use and provides a consolidated view of business services while allowing a simple drill-down to service elements.
- Enables multi-cloud vendor orchestration
4me’s go-to-market approach is aimed at MSPs and partners to provide a platform for multi-tenant service management. With this approach, the company supports more than 100 customers worldwide today.
- Orchestration beyond IT
4me’s solution enables clients to not only manage multi-vendor IT environments but also to integrate other shared services such as HR, finance, legal and facilities management.