4me was awarded another SERVIEW CERTIFIEDTOOL certification, the independent seal of quality for outstanding software solutions, this time in the “Supporting Service Management“ category.
4me was already certified by SERVIEW in the categories ITIL Service Management versions III and IV and PRINCE2 and Agile Project Management and is proud to have now been awarded a fourth certification in the Supporting Service Management category.
This category lists the tools whose orientation and range of functions provide additional added value in the “Service Management” field. This is not about the mapping of processes or practices. Rather, the manufacturers certified in this category offer practical added value and an extended and specialized range of functions through which the quality and effectiveness of IT or enterprise service management of user organizations can demonstrably be increased.
Take the on and offboarding of employees, for example. 4me supports the seamless interaction between all affected departments and areas, e.g., the legal department (contract), HR (personnel file), IT (hardware, software, authorizations), etc. Through streamlined processes and workflows with clear responsibilities, compliance with all task deadlines is centrally ensured, reported, and, where necessary, escalated. The new employee will not have to waste time due to missing devices or authorizations, and there is less room for human error thanks to the automation of the workflow and the associated documentation.
SERVIEW is a German-based management consultancy well-known in the industry for its independent software solution analyses.