The Service Manager Dag (March 22nd, 2018) in Den Bosch is one of the leading Service Management events in the Netherlands. The networking and education day is organized by KNVI and was attended by more than 500 people last year.
This year’s leading topic is Service Intelligence. Service Intelligence is the practical application of developments in areas such as Artificial Intelligence, Big Data, Robotics and Automation, and Digital Transformation. It also covers the utilization of development practices such as Continuous Delivery to support and achieve an organization’s business goals.
There will be a complimentary event called Trends in Tooling this year. This event will tie together the best practice and theoretical knowledge that is discussed at the main event, with some vendors talking about the capabilities of their products.
We are proud to say that Cor Winkler Prins – our CEO – will be holding one of the key note speeches. He will be talking about “The Influence Of Digital Transformation On Service Management”.
If you would like to attend either event we will provide you with a promotion code. Simply reach out to us via our contact form.
To find out more visit the Service Manager Dag or Trends in Tooling websites.
4me Event Recommendations
KEYNOTE: The Influence Of Digital Transformation On Service Management
From 12:10 to 12:50
Speaker: Cor Winkler Prins – CEO at 4me, Inc.
ITSM Tooling In SIAM Organization
ROOM 2: INTEGRATION from 11:20 to 12:00
Speakers: Frans van Oudheusden – Service Desk Manager at Raet and Frank de Jong – Director ITSM at Infravision
VeriSM: service management for the digital age
STREAM 2 from 10:10
Speak Claire Agutter – Director at Scopsim