4me is delighted to welcome another talented service management consultant to support our fast-growing customer base and partner network. Sujeeva Tissaarachchi is an experienced IT service and process specialist based in Brisbane, Australia.
Sujeeva brings over 25 years of experience in global IT consultancy, financial, and government domains. He specializes in ITSM, ESM, and SIAM implementations and has worked with and implemented several service management tools, such as OTRS, HP OpenView Service Desk, ServiceNow, and Jira Service Management of Atlassian.
He is process-oriented, has an analytical and customer-centric mindset, and likes to help organizations move to the next level of service management experience, resulting in increased company productivity and profitability.
I’ve worked with several ITSM tools and 4me’s complete service management platform is truly unique. It enables seamless collaboration for internal and external service providers and, thanks to its impressive architecture, is much easier to manage than other service management solutions. What’s more, it provides management with complete transparency and control of service cost and quality. I look forward to introducing it to enterprises and helping them get the most out of 4me.
Sujeeva Tissaarachchi – Service Management Consultant
It’s great to have you on the team, Sujeeva!