A few weeks ago, it became possible to export the organization records of external customers and external providers. The export files that contain these trusted organizations now have an additional column called ‘Organization Account’. This column contains the ID of the 4me account in which the organization records are registered.
The account ID is the subdomain of the URL that organizations use to access their 4me account. Having the account ID, a service provider can, for example, include a URL in their invoices for each request that they resolved for the customers that they have a 4me trust relation with. Those hyperlinks then allow the external customers to open their requests in their organization’s 4me account with a single click from the invoices they receive from their provider.