As most changes consist of several tasks, it can be interesting for an organization to gather data about the completion duration of the individual tasks. Two new reports have been created for this purpose. The first is the report ‘Task Completion Duration’, which presents the average time it took to complete a task during specific months, weeks or days.
The second report that is now available is called ‘Average Task Completion Duration’. This report shows how many tasks were completed within 2 days, between 2 and 7 days, etc. It provides an easy way to look up the tasks that took an exceptionally long time to complete.