A small update has been made to the Activity monitor, which can be found in the Settings console. The 4me Password Age, showing the last time the password was reset for that user, is now no longer set when a person record is created. Instead, it remains empty until a password has been set. This can be helpful for organizations who must provide proof, during an audit, that a certain user does not have (and never had) a password, meaning they were never able to log in to 4me.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.