People from organizations that work with agile boards often also use the Inbox to know which assignments they should be working on. Since it was made possible to create personal views and defining those as the default view, many specialists created a personal Inbox, in which all assignments are ordered in a way that makes sense to that specialist. The specific agile board column on which an assignment resides can also be an important factor in filtering or ordering items in the Inbox. For this reason, the Agile board column has now been added as a customizable column for the Inbox views.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.