The assignments in the inbox could already be filtered by the Agile board on which they were placed. Now it is also possible to filter these requests, problems, and tasks by a specific column of an Agile board. This can give more flexibility to specialists when deciding which team assignment to pick up, or give a quick overview in organizations that work with multiple agile boards with similar columns.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.