When people are looking at an agile board, they are now able to see which items are in the status ‘Waiting for…’ or ‘Waiting for Customer’. A small ‘sleep’ icon is now displayed for each item that is in either of these statuses.
Cor Winkler Prins
Cor is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.