An important financial management report has been added.  It is called 'Cost of Time Spent by Service'.  This report shows how much a service provider is paying per service for the time its people spend...

Some more reports have been added to make it possible to track the time, and the associated cost, that has been spent on changes. These new reports are similar to the ones that were added...

People who have the Project Manager role are now able to see the time entries that their colleagues added to the tasks of the projects they manage. Similarly, change managers are able to see the...

An advanced time tracking feature has been added to give organizations the ability to collect more information when their employees register their time in 4me. This information can then be used to track costs more...

When a support organization sets up its 4me account, it can specify in which currency it is going to enter, and report on, financial information. Continue reading