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Whenever an action is about to be taken in 4me that creates a billable user, a warning message is now displayed. This notification ensures that administrators are made aware when an action they are about...
Category: Financial Management
Since last month, the ability to register invoices has been extended from projects to changes, contracts, service level agreements and first line support agreements. Now, financial managers are also able to add new invoices from...
Since the previous release, invoices can be related to changes, projects, service level agreements, first line support agreements and contracts. Depending on which record type a financial manager selects, the Supplier field can now be...
Invoices could already be related to projects. As another step to make it possible to break down the costs incurred by a service provider organization by service, invoices can now also be related to changes,...
A new role has been become available in 4me accounts that are on the Premium pricing plan. The new role is called 'Financial Manager'. It is intended for people who maintain the financial information for...
An important financial management report has been added. It is called 'Cost of Time Spent by Service'. This report shows how much a service provider is paying per service for the time its people spend...
Some more reports have been added to make it possible to track the time, and the associated cost, that has been spent on changes. These new reports are similar to the ones that were added...
People who have the Project Manager role are now able to see the time entries that their colleagues added to the tasks of the projects they manage. Similarly, change managers are able to see the...
An advanced time tracking feature has been added to give organizations the ability to collect more information when their employees register their time in 4me. This information can then be used to track costs more...
When a support organization sets up its 4me account, it can specify in which currency it is going to enter, and report on, financial information. Continue reading