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    • What is Service Integration and Management (SIAM)?
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    • What a SIAM-first approach means for ITSM and ESM projects
    • SIAM
    • –
  • SOLUTION CAPABILITIES
    • –
    • Key Differentiators
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      • ITSM & ESM
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Integrations

Home » Integrations
New Field – Employee ID

New Field – Employee ID

By Cor Winkler Prins
February 17, 2019

Another new field has become available on the Person form. It is the Employee ID field. This field can be found in the ‘Financial Details’ section of the Person form. When the [...]

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New Field – Authentication ID

New Field – Authentication ID

By Cor Winkler Prins
February 16, 2019

To provide an alternative to using the Primary email field values to uniquely identify people who need to be granted access to 4me after an organization’s identity provider has sent a SAML [...]

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Pass People’s Pictures to 4me Using SCIM

Pass People’s Pictures to 4me Using SCIM

By Cor Winkler Prins
January 31, 2019

Most organizations now use an identity provider like Microsoft Azure Active Directory, Okta, OneLogin or Google Cloud Identity. These services have started to allow their users to upload an image [...]

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Administrator Rights Extended

Administrator Rights Extended

By Cor Winkler Prins
January 9, 2019

Since the introduction of the Account Designer role, there is no longer a practical reason to limit the access rights that the Account Administrator role provides. This role is now able to create [...]

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String Manipulation Operators for Automation Rules

String Manipulation Operators for Automation Rules

By Cor Winkler Prins
January 8, 2019

A whole new set of operators have become available that makes it possible to create Automation Rules that manipulate strings of characters. The new operators are: size, length — returns the [...]

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4me SDK for .Net Framework

4me SDK for .Net Framework

By Cor Winkler Prins
December 20, 2018

Developers who are most comfortable with C# or Visual Basic will be excited to hear that a 4me software development kit (SDK) has become available for the Microsoft .Net Framework. Like the SDK [...]

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The 4me SCCM Connector

The 4me SCCM Connector

By Cor Winkler Prins
November 16, 2018

Another standard 4me integration has become available. It is the 4me SCCM Connector. This connector makes it possible for organizations to integrate their Microsoft System Center Configuration [...]

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Moving Person Records to the Directory Account

Moving Person Records to the Directory Account

By Cor Winkler Prins
October 9, 2018

It is now possible to move a person record from a support domain account to its directory account. When a new person record is registered in a directory account, 4me checks all the support [...]

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Mail API Limits Relaxed

Mail API Limits Relaxed

By Cor Winkler Prins
October 5, 2018

To protect organizations against malicious use of the Mail API, the maximum number of email messages that gets processed for any person over a 4-hour period is limited. The limit depends on the [...]

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Set Manager of New Change with API

Set Manager of New Change with API

By Cor Winkler Prins
September 23, 2018

A minor feature has been added to the REST API for changes. This API now allows the manager of the change to be set when a new change is created. In the past, the API user would always become the [...]

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4me allows an organization’s internal and external service providers to collaborate seamlessly, while the level of service that each party provides is tracked in real time. The unique features that 4me provides for Service Integration and Management (SIAM) dramatically improve the success of selective outsourcing.

The self service capabilities of 4me make it possible for organizations to offer their employees online support for any type of question, issue or order. 4me makes it easy for all functions that support the core business – such as IT, HR and Finance – to increase their support efficiency and, in turn, improve the productivity of all employees.

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