Integrations

All organizations that have an SPF record defined for support.itrp.com in the domain name system (DNS) zone for their internet domain should now add an SPF entry for _spf.4me.com. The SPF entry [...]

4me’s single sign-on (SSO) functionality has been extended further to provide even more flexibility. Enterprises could already integrate their 4me directory account with multiple identity [...]

People who work for an organization that has activated single-sign-on (SSO) in their 4me account have always been able to bypass SSO and use 4me’s standard login page instead. That can be useful, [...]

When an external server is down, all webhooks that tried, but failed, to reach this server are now remembered as ‘offending’ webhooks. This allows 4me to include the name and 4me [...]

Demo instances can now also be integrated with identity providers like Microsoft Azure Active Directory, Okta, OneLogin or Google Cloud Identity for automated provisioning. After accessing a 4me [...]

DKIM (DomainKeys Identified Mail) is an email authentication method that is designed to detect forged sender addresses in emails. 4me now allows organizations to use their own DKIM keys. Combined [...]

The ‘Email Policy’ section in the Settings console has 2 new options. The first is called ‘Allow inbound email to generate new requests’. When this option is checked, people are able to send [...]

Many record types in 4me have a ‘Notes’ section. For example, requests, problems, tasks, projects, etc. all have this section. The ‘Notes’ section of a single 4me record can contain many [...]

Okta is a leading identity and access management provider. Okta was already pre-integrated with 4me to deliver single sign-on for 4me customers. This makes it possible for organizations that use [...]

Normally, when someone replies to an email notification from 4me about a request, problem, release, change, change task, project or project task, the reply gets added as a note to the record for [...]