New Feature

4me’s REST API for requests has been extended. It now offers the ability to retrieve a set of URLs for each completed request. This set of URLs allows requesters to indicate whether or not [...]

SCIM stands for System for Cross-domain Identity Management. It is an open standard for the automated exchange of user identity information, such as names, email addresses, phone numbers, etc.

Yet another security feature has been added. From now on, all files that are attached to a 4me record are subjected to a virus scan after they have been uploaded. If the virus scanner detects [...]

When organizations are designing their Self Service homepage, there are a number of handy widgets available for adding content. Now, by popular demand, several more of these widgets have been added.

Two more Change Management reports have been released. They can be found in the ‘Reports’ section of the Analytics console.

The option ‘Work hours are 24×7’ has been added to all change tasks and project tasks. Change and project managers can use this option to apply a 24×7 work hours calendar [...]

A new field type has been made available for UI extensions. It is called ‘person-suggest’ and it provides an easy way to add a field in which a person can be selected.

Another two reports have been released that look at completed requests. They are available in the ‘Reports’ section of the Analytics console.

The following reports have been added to the ‘Reports’ section of Analytics console for configuration management:

Some good news for the people who have been administering automation rules for changes and projects. They will be happy to hear that, from now on, their rules are duplicated when a template [...]