New Feature

To allow organizations to track the success of their change and project management processes more easily, two reports have been added to the ‘Reports’ section of the Analytics [...]

Support organizations are now able to add another interesting report to their SLA tracking dashboards.  The new report that has been added to the ‘Reports’ section of the [...]

Two new SLA reports have been added to the ‘Reports’ section of the Analytics console.  The first is the ‘Current SLA Targets’ report.  It shows the number of [...]

Developers within the 4me community will be excited to hear that the 4me GraphQL API has been released.  Like 4me’s REST API, this new API can be used to retrieve and update 4me [...]

The following four reports have been added to the ‘Reports’ section of the Analytics console to help organizations keep track of their SLA performance, as well as the SLA performance [...]

It has been possible for some time already to hand over the support responsibility for a configuration item (CI), which is registered in the 4me account of its financial owner, to a team of a [...]

The time entry export files are special because many organizations rely on the data in these files as input for their automated internal chargeback or billing process.  To make it easier to [...]

To allow organizations to track more KPIs on their dashboards, two more reports have been made available in the ‘Reports’ section of the Analytics console.  These two new reports [...]

A set of eleven line charts has been added to the ‘Reports’ section of the Analytics console.  These standard reports can be found there under the following names: Registered [...]

Since it became possible to create custom dashboards in 4me, customers have been asking for the possibility to add the KPIs, which are available in the ‘KPIs’ section of the Analytics [...]