An experienced Support Expert has joined 4me's Security and Compliance team. We are delighted to welcome Stefan Hofer to the team.  Stefan brings over ten years of IT support experience, working for companies like APA-IT,...

4me is delighted to welcome Siân Seccombe to the team. Siân has joined in the role of RevOps Analyst and is based in London. Siân has spent the last three and a half years working...

For the second year running, 4me has been recognized as a Customers' Choice. 4me was named a Customers’ Choice in the 2022 Gartner Peer Insights 'Voice of the Customer': IT Service Management Tools (ITSM). 4me...

4me is happy to announce that another experienced sales enthusiast has joined to strengthen the growing 4me Sales team in the EMEA region. Stefanie Jörß has joined in the role of Sales Development Representative with...

The most recent audit of 4me’s System and Organization Controls (SOC) has been completed by Deloitte.  The SOC 2 Type 2 report which resulted from this audit is now available. This SOC 2 Type 2...

The software development kit (SDK) for accessing the 4me v1 REST API via .NET has been completely revised.  This makes it even easier for .NET developers to create apps and integrations for 4me that use...

Several new updates to the 4me Specialist Interface have been made.  These are aimed at modernizing the interfaces, improving usability and readability, and making better use of the larger screen resolutions that have become more...

4me is delighted that Matthew Haigh has joined 4me’s Research & Development department in the role of Software Engineer. Matthew is based in Brisbane, Australia. While studying Electrical and Computer Engineering at the University of...

4me is delighted that SolvIT Networks has joined the growing 4me Partner Network in Serbia, Montenegro, Bosnia & Herzegovina, Croatia, North Macedonia and Albania. SolvIT Networks is a dynamic and efficient company that provides comprehensive...

4me is delighted to welcome Murat Hedili to its customer success team. Murat joins in the role of Customer Success Manager to help customers in Turkey maximize the value they get from 4me. Murat brings...

4me is delighted to welcome another colleague to its growing SDR team. Mara Stam has joined in the role of Sales Development Representative. Based in the Netherlands, she will help generate new leads and further...

4me is delighted that SIAM service integrator and consultant Blueponte has joined the 4me Partner Network in Austria. Independent service integrator and SIAM expert Blueponte supports the integration of individual services into one complete unfragmented...

4me is delighted to announce that Hauke Lengnik has joined in the role of SDR Manager. Based In Germany, Hauke will help build out our growing worldwide SDR team. Hauke is a true sales enthusiast...

4me is delighted to welcome Pusch-Data to the growing 4me partner network in Germany. The company provides intelligent next-generation managed services, data analysis and security. Firmly rooted in the southern German region, they advise and...

Changes and change-related concepts in 4me are now renamed to workflows and workflow-related concepts. This means that the 'Changes' section of the Records console is now called 'Workflows', and 'Change templates' are now 'Workflow templates',...

4me is excited to announce another talented addition to its growing development team. Ruben Hartog joins the company as Senior Software Engineer. He will be based in the Netherlands. Ruben brings valuable expertise and experience...

4me is delighted to welcome SilverStorm as its new partner in Southern Europe, the United Kingdom, Israel, and Latam. SilverStorm develops digital transformation programs oriented towards agile service and focuses on the combination of personalized experiences...

 4me is delighted to announce its new partnership with Staun&Stender, a leading consulting and solutions provider in the Nordics. Headquartered in Copenhagen, they offer a wide range of services in IT Management, architecture management, and...

A standard integration with Stefanini's Sophie is now available as an app. Sophie is a virtual agent with natural language capabilities for human-like user support. She provides 24/7 first-level support. Sophie can help end users...

As the organization continues to grow in the new year, 4me is delighted to welcome Tuan Vu in the role of Service Management Architect. Tuan is based in the United Kingdom, where he will help...

4me is delighted to welcome Ásamt Technology as its partner in Denmark. Ásamt Technology is a business solutions partner, delivering world-class applications to multiple areas of an organization. With a focus on Data Privacy and GDPR,...

4me continues to expand its activities in the Nordics and is delighted to welcome Synerity as a new partner. Synerity is based in Sweden and has many years of enterprise service management (ESM) experience. Since...

4me is happy to announce that John Haagensen has joined in the role of Sales Development Representative. With a focus on the Nordic countries, John will introduce organizations to 4me by organizing demos and meetings...

As 4me continues to expand, we are delighted to welcome Paul Seccombe in the role of VP Finance. Paul is based in the UK and will be responsible for managing the company’s finances and strategic...

Another talented engineer has joined 4me’s Research & Development team. Based in the Netherlands, Bernard Vianen will work as DevOps Engineer and focus on keeping the 4me service available and performant on all infrastructures. Bernard...

We are delighted to announce that Zoran Puskovic has joined the 4me team. As Business Development Director, Zoran will focus on accelerating growth in Eastern Europe. Zoran brings a wealth of business development experience acquired...

4me is expanding its activities in the Nordics and is delighted to welcome Flowbuilders as its partner. Flowbuilders is based in Denmark and has many years of experience with IT Service and Asset management for...

4me welcomes Arravo into the 4me partner network. 4me is excited to be partnering with Arravo, a leading systems integrator and managed services provider (MSP) with its headquarters in Lagos, Nigeria. With some of the...

4me is delighted to welcome another talented service management consultant to support our fast-growing customer base and partner network. Sujeeva Tissaarachchi is an experienced IT service and process specialist based in Brisbane, Australia. Sujeeva brings...

We are happy to announce that Joanne Sweetman has joined 4me in the role of Field Marketing Manager. She is based in the UK and will support the 4me marketing team as a marketing all-rounder...

Earlier this year, 4me announced its SOC 2 Type 2 attestation.  To help customers that require their software vendors to be ISO 27001 certified, the 4me Software as a Service (SaaS) solution has now also...

With the latest enhanced service cost tracking capabilities, 4me® offers The Complete Service Management Platform. On a per-service basis, 4me can now provide real-time cost information that is accurate, comprehensive, and insightful, allowing business leaders...

4me is expanding its activities in the Nordics and is delighted to welcome Experience Design as its partner. Experience Design is based in Denmark and has many years of experience with service and product automation...

Another talented engineer has joined 4me’s Research & Development department. Based in the Netherlands, Valery Jaspers will work as front-end developer and UI Designer and focus on the look & feel of the 4me application....

Data security issues should be reported and taken care of as swiftly as possible. Organizations that work with both 4me service management and the Open Raven data security platform will therefore be pleased to learn...

4me is delighted to announce that Jan Brøndum has joined the team as Business Development Director to further grow 4me’s customer and partner base in the Nordic region.  Jan is based in Denmark. With over 30...

4me is delighted to welcome Fusion5 as its partner in New Zealand and Australia. Fusion5 is a business solutions partner, delivering world-class applications and services to optimize all key functional areas of organizations. Their focus...

Organizations that use 4me and JDisc can now have the IT network documentation data discovered by JDisc automatically synchronized with the 4me CMDB.  To achieve this, 4me partner techwork created the 4me JDisc Connector. JDisc...

4me is delighted to announce that Annette Großer has joined the company in the role of Marketing Director.  She is based in Germany, speaks multiple languages and has an international approach and outlook. Annette brings...

As the organization continues to grow, 4me is delighted to welcome Jean-Marie Van Cutsem in the role of Service Management Architect. Jean-Marie has nearly 30 years of experience in the IT and service management business,...

4me is proud to announce that it has joined the partner network of leading technology reseller and managed service provider (MSP) SCC. SCC has been trusted to run IT infrastructure services for leading businesses in...

4me is happy to announce a clever new integration, developed by our partner techwork.  The 4me Docusnap Connector makes it possible for organizations to integrate their Docusnap data with their 4me account.  It is a...

4me is delighted to announce that Daniel Walker has joined the Sales & Marketing department in the role of Marketing Operations Specialist. Daniel is an experienced data analyst who will look after the marketing technology...

4me is delighted to announce its new partnership with BilgeAdam Technologies, the leading IT services provider in Turkey.  As an early technology adapter, BilgeAdam Technologies plays a key role in the digital transformation of enterprises...

Another talented software engineer has joined 4me’s ever-growing Research & Development department.  His name is Jan-Joost Spanjers and he is based in the Netherlands. Jan-Joost brings with him a wealth of knowledge and experience, having...

Gertje Bosma joins 4me in the role of Content Strategist.  She is replacing Patrick Bakker, who is moving to the Research & Development department as Product Manager. Gertje will focus on developing and implementing an...

As the 4me organization continues its rapid growth, we are delighted to welcome another member to our team.  Petr Behavka joins us as Business Development Director, to help further grow 4me’s customer and partner base...

At a time when our business is growing faster than ever, 4me is thrilled to welcome Paul Lubik who joins the team as Service Management Architect.  He is based in Melbourne, Australia and is already...

It's May and that can only mean one thing: the annual 4me customer and partner event Connect is just around the corner! Because we planned Connect & Learn 21 as a fully online event from...

SERVIEW, the German-based management consultancy known in the industry for its independent software solution analyses, has once more given 4me the SERVIEW CERTIFIEDTOOL award, this time for the latest edition of ITIL.  The rigorous assessment...

Customers of Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform, can now go to AWS Marketplace to procure and set up their 4me account. AWS Marketplace is a digital catalog...

4me continues to grow in the DACH region, which consist of Germany, Austria, and Switzerland.  Earlier this month, industry analyst ISG recognized 4me as a leader for enterprise service management in Germany.  Today, 4me is...

A new standard integration lets organizations that use 4me connect with customers and providers that use TOPdesk software. This integration allows for requests, changes, attachments and other data to be transferred between both organizations while...

4me has been recognized as a leader among ESM tools providers in Germany.  ISG’s Enterprise Service Management Tools quadrant compares software vendors for automation of cross-organizational processes based on existing functionalities, integration capabilities through standardized program...

4me announces a new integration between its cloud-based IT service management (ITSM) solution and the identity and access management (IAM) system of SailPoint.  This new integration product is called the 4me SailPoint Connector.  It provides a real-time...

As 4me is breathing new life into the service management industry, the 4me organization is steadily expanding its geographic presence.  Last month, industry heavyweight Taner Kilinc was brought in to lead the expansion in Turkey. ...

Computer trouble can be hard to understand for non-specialist users.  For this reason, most, if not all, computer repair and support technicians are familiar with the dreaded “it does not work” trouble ticket.  Tier2Technologies invented...

To ensure that 4me continues its rapid ascent, industry heavyweight Taner Kilinc has been brought in to lead the expansion in Turkey.  In his role of Business Development Director, Taner will provide strategic direction and...

The most recent audit of 4me's System and Organization Controls (SOC) has been conducted by Deloitte.  The SOC 2 Type 2 report which resulted from this audit is now available. The difference between 4me's SOC...

4me is excited to announce that its newly appointed partner, Xcession, is now listed on the HEAnet brokerage portal with the 4me service.  HEAnet is Ireland's National Education and Research Network, and the framework agreement...

A product is only as good as the people who create and maintain it.  That's why 4me is excited to announce that Dennis Blommesteijn has joined 4me's development team as Senior Software Engineer. Dennis brings...

4me is delighted to announce its partnership with Alpha-Tech, headquartered in Romania. This partnership not only adds another very experienced service management provider to the 4me Partner Network, but also marks 4me’s first local presence...

4me is delighted to welcome CIH Solutions (CIHS) into the 4me Partner Network. Headquartered in the United Kingdom, CIHS empowers organizations to redefine and streamline their businesses using transformational technology. CIHS was established in 2007...

At 4me we pride ourselves on being able to attract the best team players in the service management industry to support our fast-growing customer base and partner network. Today we welcome Piotr Sołtan as Service...

The 4me organization continues to grow.  Today we welcome Patrick Bakker who has taken on the role of Communications Strategist in our newly created marketing department.  Based in Brazil, Patrick brings with him a rich...

4me's sales and marketing departments have gradually grown to the point where it becomes necessary to place a seasoned VP Sales & Marketing in charge.  Today, we are happy to announce that David Griffiths has...

Cooperation between 4me and Nexthink has resulted in a standard integration with end-user experience platform Nexthink.  With this integration 4me is adding a greater understanding of employee sentiment and even faster problem-solving ability to 4me's...

4me would like to extend a very warm welcome to their newest partner Hikon.  The service management expert team at Hikon have joined the 4me Partner Network in the United Kingdom to support both local...

This month, Peter White has joined 4me as Business Development Director.  He is a member of our team in the UK where he is working with Andrew Smith and Andy Richardson to help organizations reach...

Engaged customers, motivated 4me partners, the knowledge of our passionate development team, helpful hosts and delicious snacks and drinks.  Those were the welcome ingredients of the first online 4me Customer Advisory Board (CAB) meeting. Due...

4me is delighted to announce its successful supplier application to the UK Government's G-Cloud 12 framework for software.  From September 28th 2020, 4me is available to UK public sector organizations through the Digital Marketplace. G-Cloud...

As enterprise organizations step up their compliance efforts, they require more, and more frequent, communication with the software vendors they rely on.  Above all, enterprise SaaS vendors like 4me are required to demonstrate on a...

Today we are welcoming another colleague to the team.  Trevor Belter has joined 4me as Business Development Director MEA.  Based in Cape Town, South Africa, Trevor will be responsible for supporting our partners in the...

Once again we are able to welcome a new colleague.  Today, Michael Wilken joined the 4me team.  Michael is based in Munich, Germany.  Like Wouter Wyns in Belgium, Andy Richardson in the U.K. and Fred...

To help customers meet their compliance requirements, 4me is pleased to announce that its System and Organization Controls (SOC) report is now available. 4me's SOC 2 Type 1 report was issued by PricewaterhouseCoopers (PwC).  This...

As the number of customers using 4me continues to grow, more experts are needed to support 4me's partner community.  Today we are proud to announce that Fred Kouwenberg has decided to make the switch to...

The 4me Community is now officially available.  This new website is a place for all 4me enthusiasts to ask questions, offer solutions, share ideas and find answers.  People who are responsible for the design and...

4me partners and customers will soon notice that another expert has joined 4me.  They will see Sebastian Ziemiński picking up some of the requests they have passed to 4me.  Sebastian joins the team of Wouter...

Aimée Hoskens joins 4me with over 20 years of experience running marketing and communication programs for many different types of organizations, both commercial and government.  With the use of social media and other modern digital...

Another rockstar software engineer has joined 4me's development team.  His name is Fried Hoeben and he brings more than 2 decades of enterprise software development experience with him. In an earlier life Fried worked on...

Today it is our distinct pleasure to announce that Eelco Berghuis has joined 4me's Sales & Marketing department.  In his role as Business Development Director - International, Eelco will be establishing new partnerships and supporting...

We would like to introduce you to another member who has joined the 4me team.  His name is Patterson Howard and he brings with him a wealth of enterprise software sales experience.  Patt is based in Munich...

We are delighted to announce our partnership with OpenVision in Thailand.  This partnership not only adds another very experienced Service Management provider to the 4me ecosystem, but also marks 4me’s entry into Southeast Asia. OpenVision recognizes...

A new standard integration has become available for 4me customers, thanks to the ConnectNow development team.  ConnectNow is a chat application that allows service desk analysts and service-specific support teams to work on multiple concurrent chat...

We are excited to announce that 4me has received the “SERVIEW CERTIFIEDTOOL” award.  SERVIEW, an independent consulting firm headquartered near Frankfurt in Germany, helps organizations define their technology needs and provides staff training in industry standards. Continue...

4me Connect 2019 has come to an end. We welcomed delegates from over 20 countries aboard the ss Rotterdam. A record number of people attended the training sessions during the first day of the event....

The International Foundation for Digital Competences (IFDC) and 4me, Inc., provider of the 4me Enterprise Service Management service, today signed an agreement to further support and promote VeriSM™. VeriSM™ is a service management approach for the...

Another service management expert has joined the 4me team! Today we are welcoming James Lerch who will be supporting both customers and partners with their 4me implementations. Continue reading

Today, I am excited to announce that Frank Bakker has officially joined the 4me team.  In his new role as Director Strategic Accounts, Frank will be responsible for developing strategic relationships with enterprise customers and...

In October 2017 a new version of 4me Self Service was released. Since then, several enhancements have been added to that version of Self Service, like the Watchlist, the Notification Center and the Refine Search...

The 4me team is now home after another successful Connect event. This year not only featured the main conference but also included a full day of training where we caught up with partners and customers...

The first day of Connect 2018 focused on training workshops for customers, partners and prospects. With brilliant sunshine and a dynamic setting aboard the SS Rotterdam, our attendees had a packed day of interesting topics....

Another one of the world's most experienced service management experts has joined 4me. Wouter Wyns joined last summer and now it is my great pleasure to announce that Andy Richardson has started at 4me. In...

As the go-live date for the GDPR is approaching fast, organizations are doing their best to meet the requirements.  For the most part, this is a process of finding out what kind of personal information...

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The Service Manager Dag (March 22nd, 2018) in Den Bosch is one of the leading Service Management events in the Netherlands. The networking and education day is organized by KNVI and was attended by more...

This years annual SDI Conference and Awards event will take place from the 12th to the 14th of March at the Hilton Birmingham Metropole, Birmingham. It is a fantastic opportunity to network with many of...

It is my great pleasure to announce that Wouter Wyns has joined the 4me team as Service Management Architect. His primary responsibility is the success of 4me customers.  He will use his more than 20...