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Customers of Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform, can now go to AWS Marketplace to procure and set up their 4me account. AWS Marketplace is a digital catalog...
Category: News
4me continues to grow in the DACH region, which consist of Germany, Austria, and Switzerland. Earlier this month, industry analyst ISG recognized 4me as a leader for enterprise service management in Germany. Today, 4me is...
A new standard integration lets organizations that use 4me connect with customers and providers that use TOPdesk software. This integration allows for requests, changes, attachments and other data to be transferred between both organizations while...
As the organization continues to grow, it is time to properly structure 4me's marketing efforts. That's why Toni Hernandez has taken on the role of Marketing Director. She will lead 4me's marketing team and ensure...
4me has been recognized as a leader among ESM tools providers in Germany. ISG’s Enterprise Service Management Tools quadrant compares software vendors for automation of cross-organizational processes based on existing functionalities, integration capabilities through standardized program...
As 4me is breathing new life into the service management industry, the 4me organization is steadily expanding its geographic presence. Last month, industry heavyweight Taner Kilinc was brought in to lead the expansion in Turkey. ...
Computer trouble can be hard to understand for non-specialist users. For this reason, most, if not all, computer repair and support technicians are familiar with the dreaded “it does not work” trouble ticket. Tier2Technologies invented...
To ensure that 4me continues its rapid ascent, industry heavyweight Taner Kilinc has been brought in to lead the expansion in Turkey. In his role of Business Development Director, Taner will provide strategic direction and...
The most recent audit of 4me's System and Organization Controls (SOC) has been conducted by Deloitte. The SOC 2 Type 2 report which resulted from this audit is now available. The difference between 4me's SOC...
4me is excited to announce that its newly appointed partner, Xcession, is now listed on the HEAnet brokerage portal with the 4me service. HEAnet is Ireland's National Education and Research Network, and the framework agreement...
A product is only as good as the people who create and maintain it. That's why 4me is excited to announce that Dennis Blommesteijn has joined 4me's development team as Senior Software Engineer. Dennis brings...
4me is delighted to announce its partnership with Alpha-Tech, headquartered in Romania. This partnership not only adds another very experienced service management provider to the 4me Partner Network, but also marks 4me’s first local presence...
4me is delighted to welcome CIH Solutions (CIHS) into the 4me Partner Network. Headquartered in the United Kingdom, CIHS empowers organizations to redefine and streamline their businesses using transformational technology. CIHS was established in 2007...
At 4me we pride ourselves on being able to attract the best team players in the service management industry to support our fast-growing customer base and partner network. Today we welcome Piotr Sołtan as Service...
The 4me organization continues to grow. Today we welcome Patrick Bakker who has taken on the role of Communications Strategist in our newly created marketing department. Based in Brazil, Patrick brings with him a rich...
4me's sales and marketing departments have gradually grown to the point where it becomes necessary to place a seasoned VP Sales & Marketing in charge. Today, we are happy to announce that David Griffiths has...
Cooperation between 4me and Nexthink has resulted in a standard integration with end-user experience platform Nexthink. With this integration 4me is adding a greater understanding of employee sentiment and even faster problem-solving ability to 4me's...
4me would like to extend a very warm welcome to their newest partner Hikon. The service management expert team at Hikon have joined the 4me Partner Network in the United Kingdom to support both local...
This month, Peter White has joined 4me as Business Development Director. He is a member of our team in the UK where he is working with Andrew Smith and Andy Richardson to help organizations reach...
Engaged customers, motivated 4me partners, the knowledge of our passionate development team, helpful hosts and delicious snacks and drinks. Those were the welcome ingredients of the first online 4me Customer Advisory Board (CAB) meeting. Due...
4me is delighted to announce its successful supplier application to the UK Government's G-Cloud 12 framework for software. From September 28th 2020, 4me is available to UK public sector organizations through the Digital Marketplace. G-Cloud...
As enterprise organizations step up their compliance efforts, they require more, and more frequent, communication with the software vendors they rely on. Above all, enterprise SaaS vendors like 4me are required to demonstrate on a...
Today we are welcoming another colleague to the team. Trevor Belter has joined 4me as Business Development Director MEA. Based in Cape Town, South Africa, Trevor will be responsible for supporting our partners in the...
Once again we are able to welcome a new colleague. Today, Michael Wilken joined the 4me team. Michael is based in Munich, Germany. Like Wouter Wyns in Belgium, Andy Richardson in the U.K. and Fred...
To help customers meet their compliance requirements, 4me is pleased to announce that its System and Organization Controls (SOC) report is now available. 4me's SOC 2 Type 1 report was issued by PricewaterhouseCoopers (PwC). This...
As the number of customers using 4me continues to grow, more experts are needed to support 4me's partner community. Today we are proud to announce that Fred Kouwenberg has decided to make the switch to...
The 4me Community is now officially available. This new website is a place for all 4me enthusiasts to ask questions, offer solutions, share ideas and find answers. People who are responsible for the design and...
4me partners and customers will soon notice that another expert has joined 4me. They will see Sebastian Ziemiński picking up some of the requests they have passed to 4me. Sebastian joins the team of Wouter...
Aimée Hoskens joins 4me with over 20 years of experience running marketing and communication programs for many different types of organizations, both commercial and government. With the use of social media and other modern digital...
Another rockstar software engineer has joined 4me's development team. His name is Fried Hoeben and he brings more than 2 decades of enterprise software development experience with him. In an earlier life Fried worked on...
Today it is our distinct pleasure to announce that Eelco Berghuis has joined 4me's Sales & Marketing department. In his role as Business Development Director - International, Eelco will be establishing new partnerships and supporting...
We would like to introduce you to another member who has joined the 4me team. His name is Patterson Howard and he brings with him a wealth of enterprise software sales experience. Patt is based in Munich...
We are delighted to announce our partnership with OpenVision in Thailand. This partnership not only adds another very experienced Service Management provider to the 4me ecosystem, but also marks 4me’s entry into Southeast Asia. OpenVision recognizes...
A new standard integration has become available for 4me customers, thanks to the ConnectNow development team. ConnectNow is a chat application that allows service desk analysts and service-specific support teams to work on multiple concurrent chat...
We are excited to announce that 4me has received the “SERVIEW CERTIFIEDTOOL” award. SERVIEW, an independent consulting firm headquartered near Frankfurt in Germany, helps organizations define their technology needs and provides staff training in industry standards. Continue...
4me Connect 2019 has come to an end. We welcomed delegates from over 20 countries aboard the ss Rotterdam. A record number of people attended the training sessions during the first day of the event....
The International Foundation for Digital Competences (IFDC) and 4me, Inc., provider of the 4me Enterprise Service Management service, today signed an agreement to further support and promote VeriSM™. VeriSM™ is a service management approach for the...
Another service management expert has joined the 4me team! Today we are welcoming James Lerch who will be supporting both customers and partners with their 4me implementations. Continue reading
Today, I am excited to announce that Frank Bakker has officially joined the 4me team. In his new role as Director Strategic Accounts, Frank will be responsible for developing strategic relationships with enterprise customers and...
In October 2017 a new version of 4me Self Service was released. Since then, several enhancements have been added to that version of Self Service, like the Watchlist, the Notification Center and the Refine Search...
The 4me team is now home after another successful Connect event. This year not only featured the main conference but also included a full day of training where we caught up with partners and customers...
The first day of Connect 2018 focused on training workshops for customers, partners and prospects. With brilliant sunshine and a dynamic setting aboard the SS Rotterdam, our attendees had a packed day of interesting topics....
Another one of the world's most experienced service management experts has joined 4me. Wouter Wyns joined last summer and now it is my great pleasure to announce that Andy Richardson has started at 4me. In...
As the go-live date for the GDPR is approaching fast, organizations are doing their best to meet the requirements. For the most part, this is a process of finding out what kind of personal information...
The Service Manager Dag (March 22nd, 2018) in Den Bosch is one of the leading Service Management events in the Netherlands. The networking and education day is organized by KNVI and was attended by more...
This years annual SDI Conference and Awards event will take place from the 12th to the 14th of March at the Hilton Birmingham Metropole, Birmingham. It is a fantastic opportunity to network with many of...
It is my great pleasure to announce that Wouter Wyns has joined the 4me team as Service Management Architect. His primary responsibility is the success of 4me customers. He will use his more than 20...