Account trusts allow organizations to establish trusted relationships with other accounts in the business ecosystem. They empower organizations to collaborate securely and efficiently with external entities, extending their service management capabilities and promoting effective communication...

A subtle but for knowledge management important change has been made to the way knowledge articles are stored within a request. One of the strengths of 4me® is the ease of assigning requests to teams...

A much-requested and major new feature has been added to 4me: the Shop capability.  It allows people from the organization (and even their customer organizations) to order items or services directly from the 4me Self...

In the ‘Account Trusts’ section of the Settings console, a person with the Account Administrator role can define how different organizations can work together in 4me.  The options for assigning workflow tasks and project tasks...

It is now possible for organizations to define the region of their trusted and external organizations.  This allows MSPs, for example, to group their customers into regions and generate reports not only on individual customers,...

4me, and its UK partner Revo 4me Services, is now providing Enterprise Service Management (ESM) in the cloud to leading health insurer VitalityHealth. The 4me service integrates with multiple IT suppliers and service providers within...

Today is a big day for Service Integration and Management (SIAM).  The results of the Global SIAM Survey 2020 have just been released.  This year was the third time Scopism conducted this annual survey and...

4me is participating in the first 3D online ITSM Horizon conference, taking place September 30th and October 1st in both English and German.  Attendees will have the opportunity to learn about the newest developments and...

In a recent research report Information Services Group (ISG), a leading analyst firm, names 4me as the rising star in Service Integration and Management (SIAM), also known as multi-provider management or multi-sourcing. The report focuses on...

The 4me Partner Network continues to expand.  Today, 4me is proud to announce its partnership with ITConcepts. For more than 20 years already,  ITConcepts has been Switzerland's leading IT service management specialist.  Now ITConcepts is...

Earlier this year, ISG already announced that they reviewed the capabilities of the 4me service for the support of IT Service Management (ITSM) processes and the Service Integration and Management (SIAM) approach.  Their research concluded that...

We are excited to announce that 4me has received the “SERVIEW CERTIFIEDTOOL” award.  SERVIEW, an independent consulting firm headquartered near Frankfurt in Germany, helps organizations define their technology needs and provides staff training in industry standards. Continue...

4me Connect 2019 has come to an end. We welcomed delegates from over 20 countries aboard the ss Rotterdam. A record number of people attended the training sessions during the first day of the event....

4me and Stefanini, a global provider of technology services, have entered into a strategic worldwide partnership. This partnership makes it possible for Stefanini's customers to collaborate seamlessly with Stefanini on all services that Stefanini provides...

4me is recognized as a "Rising Star" in the latest edition of the ISG Provider Lens™ report for 2019. The report looks at the ability of IT Service Management (ITSM) and Service Integration and Management...

Many enterprise service management tools claim to be SIAM compliant, but most are not. This white paper explains which requirements must be met to be SIAM compliant and how this can be tested. Continue reading

Palo Alto, California, November 8, 2018 - 4me Inc., a SaaS start-up dedicated to improving the success of selective outsourcing, is delighted to announce the availability of the first global SIAM survey that it commissioned...

More and more people are talking about SIAM (Service Integration and Management) and want to learn more about it. We have gathered what we think are the best resources available today to provide you with...

We are extremely pleased to announce a new partnership with Joost, a well-known Service Management consulting firm based in the Netherlands. At Joost some of the best consultants in the service management industry, with in-depth experience...

Another one of the world's most experienced service management experts has joined 4me. Wouter Wyns joined last summer and now it is my great pleasure to announce that Andy Richardson has started at 4me. In...

The Service Manager Dag (March 22nd, 2018) in Den Bosch is one of the leading Service Management events in the Netherlands. The networking and education day is organized by KNVI and was attended by more...

This years annual SDI Conference and Awards event will take place from the 12th to the 14th of March at the Hilton Birmingham Metropole, Birmingham. It is a fantastic opportunity to network with many of...

Palo Alto, California, February 21, 2018 - 4me, a startup dedicated to improving the success of selective outsourcing, has secured $1.65 million in seed funding from Storm Ventures. Continue reading