Recently, UI extension fields that can be set to ‘Internal’ (by means of a checkbox named ‘Visible only to specialists, auditors, and account administrators of this account’) were made ‘Internal’ by default, following the principle...

The Watchlist functionality helps both specialists and end users to easily follow requests and other records, even when these are not assigned to them.  After clicking on the ‘eye’ icon, they get notified every time...