Usability

When several filters have been applied to a view, the definitions of these filters take up a lot of space at the top of the view.  To make more space available for the items that are listed [...]

The filters that have been applied to a dashboard are visible at the top of the dashboard when it is in Edit mode.  In View mode, however, that is no longer the case.  When a dashboard [...]

The green dot that is displayed for a person who is currently working in 4me has become visible in more places.  This helps specialists see who of their colleagues are available.  They [...]

Because most support organizations using 4me have over 30 sites registered in their 4me account, the Site field has been turned into a suggest field.  Suggest fields allow the user to enter [...]

When people are preparing a new dashboard they use the Add Reports button to select the reports that they want to see on the dashboard  Clicking on the Add Reports button causes a dialog to [...]

When a specialist is working on a record and someone else opens that same record, 4me’s collision detection feature displays a warning.  What’s new is that the specialist is now able [...]

In the past, customers have been able to chose from one of three different pricing plans when they decided to subscribe to the 4me service.  These plans were called: Basic, Premium and [...]

Many specialists have already noticed that the list of available filters has become rather long for some views and reports.  The request views and reports, for example, already offer well [...]

The Search box that is available at the top of many dialog windows within the 4me Specialist Interface has been modernized a little.  Apart from the new styling, which was introduced earlier [...]

The view in the ‘Inbound’ Email’ section of the Settings console is used by 4me account administrators to see which email messages were sent to the 4me account of their organization.  In [...]