A new view has been added to the Records console for changes. It is the ‘Changes for My Team’s Services’ view.
When you open this view, it lists the changes that are linked to a service which support team equals one of your teams.
A new view has been added to the Records console for changes. It is the ‘Changes for My Team’s Services’ view.
When you open this view, it lists the changes that are linked to a service which support team equals one of your teams.
Cor is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.