In 4me, contracts can be registered for configuration items (CIs). These contracts are between the customer and a supplier. Supplier organizations are maintained in the ‘Organizations’ section of the Records module, as external organizations. When a contract has been registered with a supplier, this can now also be found in the ‘Contracts’ section, at the bottom of the organization record.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.