Descriptions for Short URLs

Short URL

Short URLs are used to shorten the long URLs for end users to access specific knowledge articles or request templates, amongst many other uses.  To make it immediately clear to a configuration manager or account designer not just to which type of item but to which specific item the short URLs in the view refer to, a new Description field has been added to it.

Short url description

In the ‘Short URLs’ view the Description field replaced the URI field.  The URI field is still available to add as a customized column, of course.