The extra information is mainly intended to show which department the user can rely on to provide first line support for the service. It also helps to distinguish between services when the user is supported by multiple support domains that have given their services similar names.
After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where kids learn about technology. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.