When people are done editing a record in the 4me Specialist Interface, they can press the Save button in the toolbar or the Save button at the bottom of the form. In the 4me App and 4me Self Service, there was only a Save option at the top of the form. To enhance the usability of these interfaces, they now also provide a Save button at the bottom of the form.
This small usability enhancement is especially useful after someone added a note to a request. In such cases, the user no longer needs to go all the way up to the top of the screen to save the it.