Filter Changes by Requester Organization


The change views in the Records console and the change reports in the Analytics console can now be filtered by ‘requester organization’.  The requester organization of a change is defined as the organization of the person who is selected in the Requested for field of the request from which the change was created.

Open Changes by Effort Indication report filtered by requester organization

This filter is especially useful for managed service providers (MSPs) that want to keep track of the changes they are implementing for their customers.