Filter Configuration Items by Service Instances

 In Configuration Management, New Feature, Reporting and Analytics

FilterConfiguration items (CIs) cannot only be related to a service; they can also be linked to a specific service instance of the service that they are related to.  Software CIs can even be linked to multiple service instances.

To make it easy to look up a list of the assets that are part of a service instance, it is now possible to filter the configuration item views by one or more service instances.

All Configuration Items view filtered by service instance

The same ‘Service instance’ filter is now also available in the configuration item reports.

All Configuration Items report filtered by service instance

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