A small usability enhancement has been made to the ‘Pickups’ view, which is accessible by clicking on the ‘Pickups within target’ KPI of an FLSA Report in the Analytics console. The ‘Breaches’ column (the column without name after the ‘Actual’ column, showing red dots for breaches) can now be filtered and sorted.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.