Filter Reports and Views by Service Owner


Several customers indicated that they would like to be able to filter views and reports by service owner.  That is why the ‘Service owner’ filter has now been added.

The ‘Service owner’ filter is available for any view or report that is based on data from requests, problems, changes, projects or configuration items.  Dashboards that include reports based of these record types can therefore also be filtered by service owner.

Change Management dashboard with service owner filter