Filter Requests by Region

FilterAn additional filter has been made available for request views and reports. The filter is called ‘Organization region’.  It allows support organizations to limit a report to the requests that were submitted for people who work for the parts of the organization that are located in a specific region.

Request view filtered by region

This filter can also be used to compare, for example, the number of requests from each supported region in a dashboard.

Cor is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.