Rich text boxes can become very long, for example when extensive instructions are placed in a knowledge article. To format text at the beginning of the article would in those cases involve a lot of scrolling to the toolbar at the bottom the field. The rich text toolbar has now been anchored to the bottom of the screen or window. This floating toolbar makes it easier and faster to edit large note fields.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.