Recently, a new filter has been added that makes it possible to get an overview of which users in an account are billable for the 4me service and which users are not. This ‘Billable’ filter and column in the ‘People’ views has now been adjusted. Previously, only people that are (or are not) billable in the account of the person that is logged in would show up after using the filter. Now all people that are visible in the people view will show up using the billable filter. To find out for which account a person is billable, ‘Account’ can be used as a second filter.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.