Because of the limited space available on a smartphone screen, the status is not presented when people open their watchlist in the 4me App or 4me Self Service. This made it difficult for people to maintain their watchlist using those interfaces.
To fix this, people’s watchlist items are now grouped in two sections.
The ‘OPEN’ section is presented on top. This section contains the items that are most likely to still be relevant. The ‘COMPLETED’ section below it can be used to remove the items from the watchlist that are no longer of interest.