A person record in 4me contains basic information about that person, which is always visible, such as their local time and their manager. It also contains detailed information, which is organized in sections that can be opened or closed, such as ‘Contact Details’ and ‘Roles & Teams’. For a person who is a manager of at least one other person, a new section is now shown: ‘Managing’. When opening this section, everyone who reports to this person can be seen listed.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.