Member Filter Added to SLA Reports

 In New Feature, Reporting and Analytics, Service Level Agreements

FilterSLA reports can now be filtered by the current value in the Member field of the requests for which the affected SLAs were generated.

SLA Response Targets Met by Impact Over Time report filtered by member

The Member filter has also been added to the view in the ‘Current SLA Targets’ section of the Analytics console.

Current SLA Targets filtered by member

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