An important capability has been added to 4me Mobile. If you are a support specialists, you are now able to manage your 4me inbox from your smartphone.
This makes it possible for you to look up all requests, problems and tasks that are assigned to you or your team. You can also update them when you are going to work on them, forward them to others when necessary, and complete them when you are done.
A 3G connection is fast enough to allow you to work comfortably with 4me on your smartphone. So, as long as your phone can connect to a mobile or wireless network, you are able to stay in control of your 4me inbox.