More KPI Dimensions

Line GraphKPI dimensionsA few more dimensions have been made available for filtering the KPIs. The new dimensions are: Region, Service instance and Site.

You will find them in the Analytics section below each KPI graph that is based on data from requests.
Note that the ‘Region’ refers to the geographical region that is specified for the internal organization to which the person belongs for whom the request was submitted.
Similarly, the ‘Site’ is the building or facility where the person, for whom the request was submitted, works.