As part of the redesign effort of the Specialist Interface, several new enhancements were introduced this week. The most striking change is undoubtedly that of the buttons of the five consoles, which are no longer placed horizontally in the header bar, but vertically on the left side of the screen.
Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and founded a school to teach children about new technologies. This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.