Open Requests by Organization

Posted on Apr 18, 2017
By Cor Winkler Prins
In Incident Management, New Feature, Reporting and Analytics

An additional report has been made available in the ‘Reports’ section of the Analytics console. It is called ‘Open Requests by Organization’ and shows how many requests still need to be completed for each customer organization.

Cor Winkler Prins

Cor is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.