Open the Service Navigator from an SLA Report

Service NavigatorThe option ‘Service Navigator’ is now also available in the Actions menu for people who are working in the ‘SLA Reports’ section of 4me’s Analytics console.

Actions menu Service Navigator option from SLA report

When this option is selected from the Actions menu, the Service Navigator opens in a new browser tab with the focus on the service instance that is linked to the SLA which report was being reviewed.

Service Navigator with focus on service instance