Permissions Exposed On Person Record

Person

It is now possible to read the permissions on a person record with automation rules. Permissions is an array of type permission that exposes the following fields and roles:

  • account
  • billable
  • account_administrator
  • account_designer
  • auditor
  • configuration_manager
  • directory_administrator
  • directory_auditor
  • directory_designer
  • financial_manager
  • key_contact
  • knowledge_manager
  • problem_manager
  • project_manager
  • release_manager
  • service_desk_analyst
  • service_desk_manager
  • service_level_manager
  • specialist
  • workflow_manager

With these, the following automation rule expressions can now be created, for example:

Check if a person is a billable user:

paying: person.permissions.any?(billable)

Check if person is a workflow manager in the widget data center account:

mgr: person.permissions.detect(account = 'wdc').workflow_manager

Check if the person has any permissions in the account of the automation rule:

role: person.permissions.any?(account = rule_account)

Patrick is 4me's Product Manager. After completing his studies in information science and applied linguistics, Patrick came into contact with service management processes as an IT consultant for CGI and as a billing specialist for World Online, Ziggo and Embratel. He then started his own copywriting business and a school where children learn about new technologies.  This rare combination of experiences helps Patrick as he explains the unique benefits that 4me has to offer as an enterprise service management solution.